Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
What Shipping Methods Are Available?
At Itemshub Stores, we offer several shipping methods to ensure your order arrives promptly and securely:
- Standard Shipping: Affordable and reliable, typically delivered within 5-7 business days.
- Expedited Shipping: For quicker delivery, your order will arrive within 2-3 business days.
- International Shipping: We ship globally to ensure our products reach you wherever you are.
Choose the shipping option that best suits your needs during checkout. For more details or special requests, feel free to contact our customer service team.
How Long Will it Take To Get My Package?
The delivery time for your package depends on several factors such as your location and the shipping method chosen at checkout. Typically, standard shipping takes between 5 to 7 business days, expedited shipping arrives within 2 to 3 business days, and international shipping can range from 7 to 21 business days. After your order is processed and shipped, you will receive a tracking number to monitor its progress. For specific inquiries or assistance, please contact our customer support team.
FAQ Second Version
How can I buy my product at Itemshub Stores?
It’s quite simple! Just choose the required size and any variations, add them to your cart, and complete the order using our secured online purchase system. It’s as easy as that! If you encounter any issues, please contact our team at sales@m3computer.com. Once we receive your message, we’ll resolve it promptly.
Which payment methods do you accept?
We accept the following payment methods: Debit or Credit Card (Visa, MasterCard, American Express) and PayPal. We adhere to all security standards for the data you provide us with. Your personal information is always secure and safe with us. We do not store any banking information provided during purchase. All data is encrypted and securely transmitted to our payment gateway (BBVA Group), which meets the highest security standards and handles transactions with your bank.
How do I choose my correct size?
Easy! Just refer to the Size Chart attached to the product description.
I made a mistake entering my personal information during checkout; how do I correct this?
No problem! Simply email us at sales@m3computer.com and we will correct it promptly.
I haven’t received an order confirmation; is everything okay?
Once you complete your purchase, you will receive an order confirmation automatically at the email address you provided. If you don’t see it in your inbox, please check your spam or promotions folder. If you still can’t find it, contact us at sales@m3computer.com and we’ll resend it.
How can I request an invoice?
To receive an invoice, please contact us at sales@m3computer.com. Be sure to include your order number for faster processing.
Can I cancel my order?
If you’re not satisfied with your purchase and wish to cancel your order after confirmation, please email us at sales@m3computer.com. We’ll process your cancellation and refund the amount within five business days.
How long does it take to deliver my Itemshub Stores products?
For deliveries within the USA mainland, it usually takes 2 to 3 working days. For overseas deliveries, expect 5 to 7 working days. Please note that our shipping partners do not deliver during weekends.
If I try them on and they don’t fit, can I return them?
Certainly! You can initiate a return within 14 days of receiving your shoes. Please refer to our Return and Refund page for instructions, and we’ll confirm your request after verification.
How long is the exchange and return period?
You have 14 days from receiving your product(s) to request an exchange or return.